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True Call Unit- protect against scams!

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Wednesday, 11 October, 2023
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The National Trading Standards (NTS) Scams Team has secured funding to provide free* call blocking units to help protect people in receipt of scam and nuisance phone calls on their landline phone.

Please note that there is a limited supply of call blocker units available. You can apply on behalf of someone else with their consent, or you can apply for yourself.

What Is A Call Blocker?

The call blocking units available are trueCall Secure+. A call blocker is a unit that filters unwanted scam and nuisance phone calls from a landline phone (this unit does not work with mobile phones).

In previous call blocker projects run by the NTS Scams Team, these units have blocked 91% of scam and nuisance calls.

The unit plugs into an existing landline phone and phone line, it can work alongside broadband and/or lifeline/pendant devices that are already installed. The unit will also work if your phone must be plugged into your braodband router. 

You can find out more about call blocking units, how they work and watch some short animations on how the unit works here.

Further Information

Enclosed with the call blocking unit will be a handy set-up guide (can be seen here).

To check eligibility for a free call blocker, please start the questionnaire by clicking on the relevant button below. Please note we have a very limited number of units and they will be allocated on a first come first served basis.

What Happens Next?

  1. You can apply for a unit by completing the online questionnaire.
  2. Receive the call blocking unit along with a welcome letter detailing how to set up the unit (please allow up to two weeks for the unit to arrive).
  3. Set-up the unit to start blocking scam and nuisance calls.

Please find more information on the link here: Friends Against Scams - Call blocker

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